New Jersey Security Guard Practice Exam

What should a security guard do if they are unsure about a situation?

1. Make a decision based on their feelings

2. Seek assistance or clarity from a supervisor

3. Ignore the situation

4. Contact local law enforcement immediately

The correct answer is: Seek assistance or clarity from a supervisor

When a security guard is unsure about a situation, seeking assistance or clarity from a supervisor is the most appropriate course of action. This approach ensures that the guard is following established protocols and guidelines, which are crucial in the security industry. Supervisors typically have more experience and a better understanding of the policies in place, allowing them to provide valuable input and direction. Additionally, they may possess access to resources that can assist in resolving the uncertainty. In situations where a guard feels uncertain, acting based on personal feelings could lead to poor decision-making, potentially escalating the situation rather than resolving it. Ignoring a situation does not address potential risks and may compromise safety. Contacting law enforcement immediately might be unnecessary unless there is an immediate threat that requires their intervention, making it vital to gauge the situation accurately first with a supervisor's guidance. Thus, engaging a supervisor is the best practice for ensuring informed and effective responses to uncertainties.