New Jersey Security Guard Practice Exam

What should a security guard do if they suspect someone of theft?

1. Monitor the individual and report to a supervisor before taking action

2. Immediately confront the individual

3. Ignore the behavior to avoid conflict

4. Call the police right away

The correct answer is: Monitor the individual and report to a supervisor before taking action

When a security guard suspects someone of theft, the appropriate course of action is to monitor the individual and report to a supervisor before taking action. This approach allows the security guard to gather additional information and observe the individual's behavior further, which may provide crucial context for the situation. Reporting to a supervisor also ensures that the response is coordinated and adheres to the protocols established by the organization, maintaining safety for both the guard and others in the vicinity. Taking action on their own, such as confronting the individual, could escalate the situation and potentially put the guard or bystanders at risk. By having a supervisor involved, the security guard can determine the best course of action and ensure that any response aligns with company policies and legal guidelines. Involving a supervisor also allows for a more informed and professional handling of the situation. Failing to act and ignoring the behavior would not only jeopardize the property being protected but could also be seen as a neglect of duty. Calling the police right away without first assessing the situation may also be premature and could unnecessarily involve law enforcement before exploring all options or establishing the facts of the situation. This methodical approach helps ensure that all actions taken are justified and appropriate.